Privacy Policy

Last updated: 05.06.2026

Nourish with Jill respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how your personal data is collected, used, stored, and shared when you use this website or engage with my services.

By using this website or providing your personal information, you agree to the terms of this Privacy Policy.

1. Who I Am

Nourish with Jill

Practitioner: Tzu-Ying Lai trading as Nourish with Jill05, Registered Nutritional Therapist

Email: hello@nourishwithjill.com

2. Information Collected

I may collect and process the following information:

Name
Email address
Telephone number
Address (where relevant)
Health and lifestyle information provided through consultations, questionnaires, or health forms
Information submitted through contact forms, booking forms, or email correspondence
Technical information such as IP address, browser type, device information, and website usage data collected through cookies and analytics

Health information is classified as special category data under UK GDPR and will only be collected where necessary and with your explicit consent.

3. How Your Information Is Used

Your information may be used to:

Respond to enquiries
Provide nutritional therapy consultations and services
Manage bookings and appointments
Maintain client records
Send information relating to your programme or consultations
Improve website performance and user experience
Comply with legal, professional, and regulatory obligations

4. Legal Basis for Processing

Your information is processed under one or more of the following legal bases:

Consent
Performance of a contract
Legal obligation
Legitimate interests

Health information is processed only where explicit consent has been provided and where necessary to deliver nutritional therapy services.

5. Sharing Your Information

Your personal information will never be sold to third parties.

Information may be shared with:

Secure practice management, booking, or payment providers
Laboratories or supplement companies where you request testing or products
Professional advisers such as accountants, insurers, or legal advisers where necessary
Regulatory authorities where required by law

All third parties are required to handle your information securely and only for the purposes for which it has been shared.

6. Data Retention

Your information will only be retained for as long as necessary.

Typical retention periods include:

Enquiries: up to 12 months
Client records: up to 7 years after your last consultation, in line with professional recommendations
Marketing communications: until consent is withdrawn

Following these periods, information will be securely deleted or anonymised.

7. Cookies and Analytics

This website may use cookies and analytics tools to improve website performance and user experience.

Cookies may be used to:

Enable website functionality
Monitor website performance
Understand visitor behaviour
Improve content and services

You may manage cookie preferences through your browser settings.

8. Your Rights

Under UK GDPR, you have the right to:

Access your personal information
Request correction of inaccurate information
Request deletion of your information where legally permitted
Restrict or object to certain processing activities
Withdraw consent at any time
Request a copy of your information in a portable format

To exercise these rights, please contact me using the details below.

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your information has been handled incorrectly.

9. Security

Reasonable technical and organisational measures are in place to protect your information from unauthorised access, loss, misuse, or disclosure.

10. Changes to This Policy

This Privacy Policy may be updated from time to time. The latest version will always be available on this website.

11. Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Jill Lai
Nourish with Jill